Marsden Viaduct Hotel, Auckland ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

Marsden Viaduct Hotel is situated in Auckland's vibrant waterfront district, close to iconic attractions such as Aotea Square and Auckland Art Gallery. It offers modern amenities and eco-friendly practices, including a grey water recycling system. Guests can enjoy stunning views of the city and marina from various rooms. The hotel provides easy access to local restaurants, shops, and recreational activities.

Location

Marsden Viaduct Hotel is positioned in Auckland Central Business District, surrounded by shops, dining, and entertainment. It is within walking distance of significant attractions such as the New Zealand Maritime Museum and SKYCITY Auckland Convention Centre. The hotel is approximately 21 km from Auckland Airport, with convenient transportation options nearby, including a roundtrip airport shuttle.

Rooms

Each of the 80 air-conditioned rooms features premium bedding, a flat-screen TV, and a private bathroom with a shower. Some rooms also offer balconies with views of the city or marina. Guests will find conveniences such as a coffee machine, fridge, safety deposit box, and laptop-friendly workspace. Select units are designed for enhanced comfort, providing soundproofing and extra space for relaxation.

Eat & Drink

Dining at Marsden Viaduct Hotel includes a selection of establishments, such as French Press Café, which offers an array of pastries and espresso coffee. La Maree features French and Latin fusion cuisine with a focus on seasonal produce. Grape & Olive specializes in Mediterranean tapas and local wines, providing a relaxing atmosphere by the waterfront. Breakfast is served daily, with extended hours on weekends.

Leisure & Business

The hotel features a fitness center, sauna, steam room, and pool, accessible for a fee. Guests can also indulge in treatments at the partnered Sofitel Spa, which offers a range of wellness services. A 24-hour front desk provides assistance for business travelers, along with express check-in options. Free WiFi is available throughout the property.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

40 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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King Room Disability Access

Max:

2 persons

30 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Superior King Room

Max:

2 persons

35 m²

Bed options:

1 King-size bed

City view

Shower

Heating

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Auckland 2.6 km

Airports

Auckland (AKL) 28.0 km

Train

Train Station - Britomart 1.0 km

Train Station - Mt Eden 2.6 km

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Comfort

“The room was beautifully spacious with luxurious bedding that ensured a restful night's sleep.” view full review

Top-notch Toiletries

“The quality of the complimentary toiletries was outstanding, making my stay feel truly indulgent.” view full review

Culinary Delight

“The variety of dining options nearby was incredible, providing easy access to delicious meals just steps away.” view full review

Stylish Ambiance

“The living area was elegantly designed and offered a cozy atmosphere for relaxation after a long day.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Beach access
Spa & wellness centre
Sauna
Waxing
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Heating
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

Map view

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

City landmarks

Tower

SkyTower

840 m

Park

Auckland War Memorial Museum

2.5 km

Gallery

Auckland Art Gallery Toi o Tamaki

1.5 km

Museum

New Zealand Maritime Museum

910 m

Square

Aotea Square

1.3 km

Park

Albert Park

1.5 km

Event hall

SKYCITY Auckland Convention Centre

970 m

Shopping Area

Victoria Park Market

610 m

Auckland CentralNew Zealand

Queen Street

2.0 km

Theatre

Aotea Centre

1.7 km

Public Building

Auckland Town Hall

1.5 km

Square

Vulcan Lane

1.0 km

Church

St Patrick's Cathedral

700 m

Harbour

Queens Wharf

1.3 km

Square

Wynyard Quarter

610 m

Square

Takutai Square

1.4 km

Stadium

Spark Arena

2.1 km

Level 3 130 Quay Street Waitemata Harbour

Britomart

1.1 km

Event hall

ANZ Viaduct Events Centre

620 m

Church

St Matthew-in-the-City Church

660 m

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

870 m

Bridge

Wynyard Crossing

650 m

Event hall

SKYCITY Auckland

900 m

Harbour

Princes Wharf

840 m

Park

Silo Park

740 m

Library

Central City Library

1.5 km

Bridge

Auckland Harbour Bridge

4.4 km

Nearby

Viaduct Harbour Ave

Viaduct Harbour

370 m

138 Halsey Street Freemans Bay

America's Cup Village

440 m

Westhaven Drive Curran St intersection

Westhaven Promenade

520 m

Restaurants

21 Viaduct Cafe

60 m

21 Viaduct Harbour Avenue

Mojo Viaduct Harbour

90 m

Vodaphone Building 20 Viaduct Harbour Avenue

Parked Up Beer Garden & Venue

270 m

Corner of Fanshawe & Halsey St

Toto' Pizza

470 m

5 Hardinge Street Auckland

Depot Eatery & Oyster Bar

930 m

86 Federal Street

Scratch Bakers

560 m

5 Graham Street

Williams Eatery

460 m

G03 85 Daldy Street

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

Luxurious Feel

Top-notch Facilities

Hidden Prices

Evening Room Tidiness

7.4/10

Very good

Rooms

8.3

Location

7.5

Service

7.5

Dining

6.8

Arthur

United Kingdom, April 2024

7.8/10

I had a wonderful stay at the hotel. The rooms were luxurious, spacious, and really comfortable, making for a quiet and clean environment. However, it was a bit disappointing that there was no furniture in the room. The service was top-notch, with the manager being very accommodating and clear in his briefings. The location was handy to Viaduct Harbour, despite the unexpected parking costs. The dining experience, though delicious, had some hidden conditions in the fine print. Overall, a great experience with a few hiccups along the way.

Rooms

9.0

The room was very spacious, comfortable, and quiet. The bathroom was also spacious with both a shower and a large bathtub.

Service

8.0

The staff were friendly and very helpful. Although a little confusing to find the reception, they were welcoming and took care of everything.

Location

7.0

The hotel's location was great, close to Viaduct and various bars and restaurants. However, there were unexpected and expensive parking costs that needed to be disputed.

Dining

7.0

The dining was delicious, but there were some hidden conditions that were only revealed after booking.

Facilities

8.0

The hotel provided adequate facilities for a comfortable stay.

Margaret

United Kingdom, March 2024

8.2/10

The hotel offers stunning views of the harbor from beautifully decorated rooms with great amenities, but our room wasn't ready on arrival. The service was friendly and helpful, though there was initial uncertainty about Marsden guests. The location is excellent, away from CBD noise but close to waterfront restaurants and with easy access to the bus station. Dining in the Sofitel cafe was delicious but comes at an additional cost.

Rooms

8.0

Our deluxe king marina view room was gorgeous, beautifully decorated, and featured a rare but luxurious bath. The view of the harbor was stunning.

Service

9.0

The staff was lovely and so helpful, coming to collect us and offering various services, despite initial uncertainty about guests.

Location

9.0

The hotel's location was excellent, offering a great view, comfort, and proximity to the viaduct for morning walks. It's literally inside Sofitel, close to waterfront restaurants and opposite the bus station.

Dining

7.0

Dining in the Sofitel cafe was a delicious experience with excellent locations for easy walks. However, there is an additional cost for these meals.

Facilities

8.0

The hotel's facilities were excellent with access to various services and a paid shuttle service for added convenience.

Andrew

United Kingdom, January 2024

6.8/10

My stay at the hotel was a mix of positive and negative aspects. The rooms provided a luxurious feel with utmost privacy, large and spacious with a wonderful outlook and a fantastic shower. However, the readiness of the room on check-in was disappointing.

Rooms

8.0

The rooms were everything you would expect from a Sofitel - luxurious and spacious with a lovely view and a fantastic shower.

Service

6.0

The service at the hotel was a bit of a mixed bag. While some staff members were amazing, really helpful, and friendly, others were rude and unaccommodating, accusing me of smoking in the room and causing a hassle regarding a bond refund.

Location

7.0

The location had both its positives and negatives. On one hand, it offered beautiful views, a comfy bed, and a great work station, but on the other hand, parking ended up being unexpectedly costly and disputes with fines arose.

Dining

6.0

The dining experience was average, located downstairs, with a good location for walking to nearby places.

Facilities

7.0

The facilities offered by the hotel were decent, but not exceptional.

Neil

United Kingdom, November 2023

6.6/10

The hotel had some ups and downs. The rooms were lovely, with a great bed and awesome TV, but there were issues with the check-in time and the availability of bath towels. The service had its moments of excellence, but there was an unprofessional incident that left a sour taste. The location was fantastic, although parking ended up being a costly and troublesome affair. Dining options were limited, and not prominently highlighted. However, the concept of Marsden/Sofitel was interesting and appealing.

Rooms

8.0

The room was gorgeous and beautifully decorated, with a rare bath included.

Service

6.0

There were some lovely interactions, but we had to find our room on our own in the vast hotel complex.

Location

7.0

The hotel was right in the bustling Viaduct area overlooking the marina, a great central location with easy access to the city.

Dining

5.0

Dining options were disappointing and not prominently featured during our stay.

Facilities

7.0

Christopher

United Kingdom, October 2023

8.6/10

The hotel offers a luxurious feel with utmost privacy in a perfect location, close to waterfront restaurants and free from the CBD noise. The rooms are spacious, modern, and comfortable, maintaining a neat and tidy atmosphere until the evening. The service is friendly, professional, and accommodating, going the extra mile like allowing early check-in for luggage storage. The dining experience is excellent, offering Indonesian dishes, but prices are not transparent at first. The facilities are top-notch, including dry cleaning, housekeeping, laundry, and a shuttle service.

Rooms

8.0

The rooms were of good size, really comfortable, and exactly what you would expect from a Sofitel fit out.

Service

9.0

The service was impeccable, with very friendly and approachable staff members who are always ready to assist.

Location

9.0

The hotel location is perfect, with a great view from the balcony, in close proximity to Marsden Viaduct Hotel, and offering a cozy and warm ambiance.

Dining

8.0

The dining experience in the Sofitel cafe was excellent, although prices are not prominently displayed, requiring an additional payment.

Facilities

9.0

The facilities are comprehensive and high-quality, ranging from dry cleaning to shuttle services, ensuring a comfortable stay.

Luxurious Feel

Hidden Prices

Hugh

United Kingdom, July 2023

7.4/10

The hotel offers a premium standard of accommodation with spacious and extremely comfortable beds. The service, while friendly and welcoming, had some issues with responsiveness. The location, although in the central city by the harbour, presented challenges with parking costs. Dining options were good but had hidden restrictions. Overall, a comfortable stay with some minor drawbacks.

Rooms

9.0

The room was clean, spotless, and very comfortable.

Service

7.0

The staff went above and beyond to provide excellent service but had some dismissive moments.

Location

6.0

The hotel is centrally located by the harbour, but parking costs were unexpectedly high.

Dining

8.0

The dining options were good but had undisclosed limitations.