Marsden Viaduct Hotel Auckland, Auckland ➤ Reviews, Rooms & Prices 2024

Book on our site

Up to 10% less

than Booking.com

Key details

About the Hotel

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

Marsden Viaduct Hotel is located in Auckland's waterfront district, surrounded by vibrant attractions like Viaduct Harbour and Wynyard Quarter. Its eco-friendly initiatives include a grey water recycling system and use of eco-friendly cleaning products. The hotel provides city views and features a terrace for relaxation. Each of the 80 guest rooms is equipped with modern amenities ensuring comfort and convenience.

Location

Located in the Auckland Central Business District, the hotel is near commercial shops and popular attractions like Aotea Square and Auckland Art Gallery. The nearest airport is approximately 13 miles away, with easy access to public transport. Guests can also take advantage of a roundtrip airport shuttle service.

Rooms

All rooms are air-conditioned and designed to provide comfort with premium bedding and laptop-friendly workplaces. Each room features a flat-screen TV, a safety deposit box, and a private bathroom with a shower. Select rooms offer additional amenities such as balconies with city or sea views. Guests can also find coffee machines, refrigerators, and soundproofing in many room types.

Eat & Drink

Marsden Viaduct Hotel hosts multiple dining options, including French Press Cafe, which serves classic café fare, and La Maree, offering French and Latin fusion cuisine. Guests can enjoy Mediterranean tapas at Grape & Olive, a serene waterfront venue. Breakfast is served daily, with hours extending on the weekends.

Leisure & Business

Leisure amenities include access to a gym, sauna, steam room, and pool for an additional fee. The hotel collaborates with Sofitel Spa, providing a range of luxurious spa treatments. Business travelers can utilize facilities like express check-in and a 24-hour front desk for convenience.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

50 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

Deluxe King Room

Max:

2 persons

40 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

Superior King Room

Max:

2 persons

35 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Auckland 1.6 mi

Airports

Auckland (AKL) 17.4 mi

Train

Train Station - Britomart3300 ft

Train Station - Mt Eden 1.6 mi

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Spa Option!

Having the choice to pay for a day rate at the spa was fantastic, allowing us to indulge without extra costs during our busy work trip.view full review

Comfortable Accommodations

The room was spacious and equipped with a remarkably comfortable bed, making it a perfect place to unwind after a long day.view full review

Ideal for Work

The facilities were perfect for business travelers, offering ample space and comforts that made working from the room quite enjoyable.view full review

Spacious Bath!

I loved the good-sized bathroom that provided plenty of relaxation space, a great way to end the night after a busy day.view full review

General

No smoking on site
Free Wi-Fi
Parking lot
Off-site parking lot
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Hairdresser
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid shuttle service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Beach access
Sun loungers
Spa & wellness center
Sauna
Steam room
Waxing
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

Map view

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

City landmarks

Tower

SkyTower

2800 ft

Parks

Auckland War Memorial Museum

1.6 mi

Gallery

Auckland Art Gallery Toi o Tamaki

5000 ft

Museums

New Zealand Maritime Museum

3000 ft

Square

Aotea Square

4200 ft

Parks

Albert Park

4800 ft

Events

SKYCITY Auckland Convention Centre

3200 ft

Shopping Area

Victoria Park Market

2100 ft

Auckland CentralNew Zealand

Queen Street

1.2 mi

Broadway Theatre

Aotea Centre

1.0 mi

Public Building

Auckland Town Hall

5000 ft

Square

Vulcan Lane

3400 ft

Church

St Patrick's Cathedral

2300 ft

Harbor

Queens Wharf

4200 ft

Square

Wynyard Quarter

2100 ft

Square

Takutai Square

4600 ft

Stadiums

Spark Arena

1.3 mi

Level 3 130 Quay Street Waitemata Harbour

Britomart

3700 ft

Events

ANZ Viaduct Events Centre

2100 ft

Church

St Matthew-in-the-City Church

2200 ft

Queen Street Aotea Square

Statue of Sir Dove-Myer Robinson

2900 ft

Bridges

Wynyard Crossing

2200 ft

Events

SKYCITY Auckland

3000 ft

Harbor

Princes Wharf

2800 ft

Parks

Silo Park

2500 ft

Libraries

Central City Library

4800 ft

Bridges

Auckland Harbour Bridge

2.7 mi

Nearby

Viaduct Harbour Ave

Viaduct Harbor

1300 ft

138 Halsey Street Freemans Bay

America's Cup Village

1500 ft

Westhaven Drive Curran St intersection

Westhaven Promenade

1800 ft

Restaurants

21 Viaduct Cafe

200 ft

21 Viaduct Harbour Avenue

Mojo Viaduct Harbour

300 ft

Vodaphone Building 20 Viaduct Harbour Avenue

Parked Up Beer Garden & Venue

900 ft

Corner of Fanshawe & Halsey St

Toto' Pizza

1600 ft

5 Hardinge Street Auckland

Depot Eatery & Oyster Bar

3100 ft

86 Federal Street

Scratch Bakers

1900 ft

5 Graham Street

Williams Eatery

1600 ft

G03 85 Daldy Street

Reviews and Ratings

Feedback from previous guests about their experience.

74%

liked the hotel and would stay again

Luxurious Feel

Top-notch Facilities

Hidden Prices

Evening Room Tidiness

7.4/10

Very good

Rooms

8.3

Location

7.5

Service

7.5

Dining

6.8

Arthur

United Kingdom, April 2024

7.8/10

I had a wonderful stay at the hotel. The rooms were luxurious, spacious, and really comfortable, making for a quiet and clean environment. However, it was a bit disappointing that there was no furniture in the room. The service was top-notch, with the manager being very accommodating and clear in his briefings. The location was handy to Viaduct Harbour, despite the unexpected parking costs. The dining experience, though delicious, had some hidden conditions in the fine print. Overall, a great experience with a few hiccups along the way.

Rooms

9.0

The room was very spacious, comfortable, and quiet. The bathroom was also spacious with both a shower and a large bathtub.

Service

8.0

The staff were friendly and very helpful. Although a little confusing to find the reception, they were welcoming and took care of everything.

Location

7.0

The hotel's location was great, close to Viaduct and various bars and restaurants. However, there were unexpected and expensive parking costs that needed to be disputed.

Dining

7.0

The dining was delicious, but there were some hidden conditions that were only revealed after booking.

Facilities

8.0

The hotel provided adequate facilities for a comfortable stay.

Margaret

United Kingdom, March 2024

8.2/10

The hotel offers stunning views of the harbor from beautifully decorated rooms with great amenities, but our room wasn't ready on arrival. The service was friendly and helpful, though there was initial uncertainty about Marsden guests. The location is excellent, away from CBD noise but close to waterfront restaurants and with easy access to the bus station. Dining in the Sofitel cafe was delicious but comes at an additional cost.

Rooms

8.0

Our deluxe king marina view room was gorgeous, beautifully decorated, and featured a rare but luxurious bath. The view of the harbor was stunning.

Service

9.0

The staff was lovely and so helpful, coming to collect us and offering various services, despite initial uncertainty about guests.

Location

9.0

The hotel's location was excellent, offering a great view, comfort, and proximity to the viaduct for morning walks. It's literally inside Sofitel, close to waterfront restaurants and opposite the bus station.

Dining

7.0

Dining in the Sofitel cafe was a delicious experience with excellent locations for easy walks. However, there is an additional cost for these meals.

Facilities

8.0

The hotel's facilities were excellent with access to various services and a paid shuttle service for added convenience.

Andrew

United Kingdom, January 2024

6.8/10

My stay at the hotel was a mix of positive and negative aspects. The rooms provided a luxurious feel with utmost privacy, large and spacious with a wonderful outlook and a fantastic shower. However, the readiness of the room on check-in was disappointing.

Rooms

8.0

The rooms were everything you would expect from a Sofitel - luxurious and spacious with a lovely view and a fantastic shower.

Service

6.0

The service at the hotel was a bit of a mixed bag. While some staff members were amazing, really helpful, and friendly, others were rude and unaccommodating, accusing me of smoking in the room and causing a hassle regarding a bond refund.

Location

7.0

The location had both its positives and negatives. On one hand, it offered beautiful views, a comfy bed, and a great work station, but on the other hand, parking ended up being unexpectedly costly and disputes with fines arose.

Dining

6.0

The dining experience was average, located downstairs, with a good location for walking to nearby places.

Facilities

7.0

The facilities offered by the hotel were decent, but not exceptional.

Neil

United Kingdom, November 2023

6.6/10

The hotel had some ups and downs. The rooms were lovely, with a great bed and awesome TV, but there were issues with the check-in time and the availability of bath towels. The service had its moments of excellence, but there was an unprofessional incident that left a sour taste. The location was fantastic, although parking ended up being a costly and troublesome affair. Dining options were limited, and not prominently highlighted. However, the concept of Marsden/Sofitel was interesting and appealing.

Rooms

8.0

The room was gorgeous and beautifully decorated, with a rare bath included.

Service

6.0

There were some lovely interactions, but we had to find our room on our own in the vast hotel complex.

Location

7.0

The hotel was right in the bustling Viaduct area overlooking the marina, a great central location with easy access to the city.

Dining

5.0

Dining options were disappointing and not prominently featured during our stay.

Facilities

7.0

Christopher

United Kingdom, October 2023

8.6/10

The hotel offers a luxurious feel with utmost privacy in a perfect location, close to waterfront restaurants and free from the CBD noise. The rooms are spacious, modern, and comfortable, maintaining a neat and tidy atmosphere until the evening. The service is friendly, professional, and accommodating, going the extra mile like allowing early check-in for luggage storage. The dining experience is excellent, offering Indonesian dishes, but prices are not transparent at first. The facilities are top-notch, including dry cleaning, housekeeping, laundry, and a shuttle service.

Rooms

8.0

The rooms were of good size, really comfortable, and exactly what you would expect from a Sofitel fit out.

Service

9.0

The service was impeccable, with very friendly and approachable staff members who are always ready to assist.

Location

9.0

The hotel location is perfect, with a great view from the balcony, in close proximity to Marsden Viaduct Hotel, and offering a cozy and warm ambiance.

Dining

8.0

The dining experience in the Sofitel cafe was excellent, although prices are not prominently displayed, requiring an additional payment.

Facilities

9.0

The facilities are comprehensive and high-quality, ranging from dry cleaning to shuttle services, ensuring a comfortable stay.

Luxurious Feel

Hidden Prices

Hugh

United Kingdom, July 2023

7.4/10

The hotel offers a premium standard of accommodation with spacious and extremely comfortable beds. The service, while friendly and welcoming, had some issues with responsiveness. The location, although in the central city by the harbour, presented challenges with parking costs. Dining options were good but had hidden restrictions. Overall, a comfortable stay with some minor drawbacks.

Rooms

9.0

The room was clean, spotless, and very comfortable.

Service

7.0

The staff went above and beyond to provide excellent service but had some dismissive moments.

Location

6.0

The hotel is centrally located by the harbour, but parking costs were unexpectedly high.

Dining

8.0

The dining options were good but had undisclosed limitations.