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Marsden Viaduct Hotel Auckland, Auckland

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From137US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010

Marsden Viaduct Hotel is located in Auckland's Central Business District, near key attractions. The hotel features modern amenities and offers stunning views of the surrounding waterfront. It is also notable for its eco-friendly practices, such as a grey water recycling system. The combination of luxury accommodations and its strategic location makes it a distinct choice for visitors.

Location

Marsden Viaduct Hotel is positioned conveniently near Auckland's main attractions, such as Viaduct Harbour and Aotea Square. A variety of restaurants and shops line the streets nearby, enhancing the cultural experience. The closest airport is about 13 miles from the hotel, with transport options readily available for guests.

Rooms

The hotel offers 80 air-conditioned rooms, each designed for comfort with premium bedding and laptop-friendly workspaces. Many rooms feature a balcony with city or sea views. In-room amenities include a flat-screen TV, coffee machine, fridge, and safety deposit box. Certain units, such as the Junior King Suite, provide spacious living areas and upscale features like rainfall showers.

Eat & Drink

Marsden Viaduct Hotel features several dining venues, including French Press Café, known for its Parisian-inspired offerings. La Marée, located harborside, serves a fusion of French and Latin cuisine using seasonal produce. Guests can also savor Mediterranean tapas and signature cocktails at Grape & Olive, set against a picturesque waterfront backdrop.

Leisure & Business

Guests have access to leisure facilities including a gym, sauna, steam room, and pool for a daily fee. The hotel collaborates with Sofitel Spa, providing a variety of wellness treatments for relaxation and rejuvenation. A roundtrip airport shuttle and business services, including express check-in, are readily available for guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
50 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Superior King Room
Max:
2 persons
35 m² 
Bed options:
1 King Size Bed
City view
Shower
Heating
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Deluxe King Room
Max:
2 persons
40 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Auckland 1.6 mi
Airports
Auckland (AKL) 17.4 mi
Train
Train Station - Britomart3300 ft
Train Station - Mt Eden 1.6 mi
Bus
Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Allergy-free rooms
  • Elevator
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Beach access
  • Spa & wellness center
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010
Map view
21 Viaduct Harbour Avenue, Auckland, New Zealand, 1010
Nearby
Viaduct Harbour Ave
Viaduct Harbor
1300 ft
138 Halsey Street Freemans Bay
America's Cup Village
1500 ft
Westhaven Drive Curran St intersection
Westhaven Promenade
1800 ft
Restaurants
21 Viaduct Cafe
200 ft
21 Viaduct Harbour Avenue
Mojo Viaduct Harbour
300 ft
Vodaphone Building 20 Viaduct Harbour Avenue
Parked Up Beer Garden & Venue
900 ft
Corner of Fanshawe & Halsey St
Toto' Pizza
1600 ft
5 Hardinge Street Auckland
Depot Eatery & Oyster Bar
3100 ft
86 Federal Street
Scratch Bakers
1900 ft
5 Graham Street
Williams Eatery
1600 ft
G03 85 Daldy Street

Reviews and Ratings

Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Luxurious Feel
Top-notch Facilities
Hidden Prices
Evening Room Tidiness
7.2/10
Very good
Rooms
8.3
Location
7.5
Service
7.5
Dining
6.8
Guest reviews
7.2/10
based on 6 reviews
8.0
8.0/10based on 4586 reviews
Arthur
United Kingdom, April  2024
7.8/10

I had a wonderful stay at the hotel. The rooms were luxurious, spacious, and really comfortable, making for a quiet and clean environment. However, it was a bit disappointing that there was no furniture in the room. The service was top-notch, with the manager being very accommodating and clear in his briefings. The location was handy to Viaduct Harbour, despite the unexpected parking costs. The dining experience, though delicious, had some hidden conditions in the fine print. Overall, a great experience with a few hiccups along the way.

Rooms
9.0
The room was very spacious, comfortable, and quiet. The bathroom was also spacious with both a shower and a large bathtub.
Service
8.0
The staff were friendly and very helpful. Although a little confusing to find the reception, they were welcoming and took care of everything.
Location
7.0
The hotel's location was great, close to Viaduct and various bars and restaurants. However, there were unexpected and expensive parking costs that needed to be disputed.
Dining
7.0
The dining was delicious, but there were some hidden conditions that were only revealed after booking.
Facilities
8.0
The hotel provided adequate facilities for a comfortable stay.
Margaret
United Kingdom, March  2024
8.2/10

The hotel offers stunning views of the harbor from beautifully decorated rooms with great amenities, but our room wasn't ready on arrival. The service was friendly and helpful, though there was initial uncertainty about Marsden guests. The location is excellent, away from CBD noise but close to waterfront restaurants and with easy access to the bus station. Dining in the Sofitel cafe was delicious but comes at an additional cost.

Rooms
8.0
Our deluxe king marina view room was gorgeous, beautifully decorated, and featured a rare but luxurious bath. The view of the harbor was stunning.
Service
9.0
The staff was lovely and so helpful, coming to collect us and offering various services, despite initial uncertainty about guests.
Location
9.0
The hotel's location was excellent, offering a great view, comfort, and proximity to the viaduct for morning walks. It's literally inside Sofitel, close to waterfront restaurants and opposite the bus station.
Dining
7.0
Dining in the Sofitel cafe was a delicious experience with excellent locations for easy walks. However, there is an additional cost for these meals.
Facilities
8.0
The hotel's facilities were excellent with access to various services and a paid shuttle service for added convenience.
Andrew
United Kingdom, January  2024
6.8/10

My stay at the hotel was a mix of positive and negative aspects. The rooms provided a luxurious feel with utmost privacy, large and spacious with a wonderful outlook and a fantastic shower. However, the readiness of the room on check-in was disappointing.

Rooms
8.0
The rooms were everything you would expect from a Sofitel - luxurious and spacious with a lovely view and a fantastic shower.
Service
6.0
The service at the hotel was a bit of a mixed bag. While some staff members were amazing, really helpful, and friendly, others were rude and unaccommodating, accusing me of smoking in the room and causing a hassle regarding a bond refund.
Location
7.0
The location had both its positives and negatives. On one hand, it offered beautiful views, a comfy bed, and a great work station, but on the other hand, parking ended up being unexpectedly costly and disputes with fines arose.
Dining
6.0
The dining experience was average, located downstairs, with a good location for walking to nearby places.
Facilities
7.0
The facilities offered by the hotel were decent, but not exceptional.
Neil
United Kingdom, November  2023
6.6/10

The hotel had some ups and downs. The rooms were lovely, with a great bed and awesome TV, but there were issues with the check-in time and the availability of bath towels. The service had its moments of excellence, but there was an unprofessional incident that left a sour taste. The location was fantastic, although parking ended up being a costly and troublesome affair. Dining options were limited, and not prominently highlighted. However, the concept of Marsden/Sofitel was interesting and appealing.

Rooms
8.0
The room was gorgeous and beautifully decorated, with a rare bath included.
Service
6.0
There were some lovely interactions, but we had to find our room on our own in the vast hotel complex.
Location
7.0
The hotel was right in the bustling Viaduct area overlooking the marina, a great central location with easy access to the city.
Dining
5.0
Dining options were disappointing and not prominently featured during our stay.
Facilities
7.0
Christopher
United Kingdom, October  2023
8.6/10

The hotel offers a luxurious feel with utmost privacy in a perfect location, close to waterfront restaurants and free from the CBD noise. The rooms are spacious, modern, and comfortable, maintaining a neat and tidy atmosphere until the evening. The service is friendly, professional, and accommodating, going the extra mile like allowing early check-in for luggage storage. The dining experience is excellent, offering Indonesian dishes, but prices are not transparent at first. The facilities are top-notch, including dry cleaning, housekeeping, laundry, and a shuttle service.

Rooms
8.0
The rooms were of good size, really comfortable, and exactly what you would expect from a Sofitel fit out.
Service
9.0
The service was impeccable, with very friendly and approachable staff members who are always ready to assist.
Location
9.0
The hotel location is perfect, with a great view from the balcony, in close proximity to Marsden Viaduct Hotel, and offering a cozy and warm ambiance.
Dining
8.0
The dining experience in the Sofitel cafe was excellent, although prices are not prominently displayed, requiring an additional payment.
Facilities
9.0
The facilities are comprehensive and high-quality, ranging from dry cleaning to shuttle services, ensuring a comfortable stay.
Luxurious Feel
Hidden Prices
Hugh
United Kingdom, July  2023
7.4/10

The hotel offers a premium standard of accommodation with spacious and extremely comfortable beds. The service, while friendly and welcoming, had some issues with responsiveness. The location, although in the central city by the harbour, presented challenges with parking costs. Dining options were good but had hidden restrictions. Overall, a comfortable stay with some minor drawbacks.

Rooms
9.0
The room was clean, spotless, and very comfortable.
Service
7.0
The staff went above and beyond to provide excellent service but had some dismissive moments.
Location
6.0
The hotel is centrally located by the harbour, but parking costs were unexpectedly high.
Dining
8.0
The dining options were good but had undisclosed limitations.
Facilities
7.0
The facilities provided were satisfactory.
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Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room